Return Policy for LovelyStylist.com

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Return & Exchange Policy

Items sold cannot be refunded nor exchanged. We will inspect items before posting out. And postage charges for all exchange to be borne by buyer. Exchanges are only considered for prominent manufacturer's defects;

Note : below reasons are not considered as defects :

a. Personal dislike, change of mind after purchase;

b. Slight color differences(or any other minor physical differences), minor thread fray ends, wrinkles, slight mis-alignment of seams;

c. Minor stains (especially on light color clothes) e.g. stains no larger than a ten-cent coin;

d. Sizing issues (clothes do not fit);

e. Claiming that the cutting of clothes is not good;

f. Deliberate damage of clothes such that it will warrant an exchange.

All requests for defective exchanges must be accompanied by zoom out image of the defective area and exchange items MUST be received within 1 week from date of dispatch of your order. All resellers have the responsibility to check and inspect items before sending out to their respective customers. We will not deal directly with 3rd parties for exchanges, and will ignore packages and emails sent to our address in this manner. Any packages received that do not conform to our rules of exchanges will be ignored and customers will need to bear further postage & handling charges for requesting us to send back to you. If the new piece of item is not available for exchange you will be refunded a credit of the item on our website and this credit may be used in your next order with us. We do not allow exchanges to a new piece of item which is not in your previous order at all.